Information We Collect

Personal Information You Provide

When you register for our programs or contact us, we collect information that you voluntarily share:

• Name, email address, and phone number
• Professional background and current role
• Company information and industry sector
• Educational background and certifications
• Payment and billing details
• Course preferences and learning objectives

Automatically Collected Information

Our platform automatically gathers certain technical data to improve your experience:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our platform
• Referral sources and navigation patterns
• Course progress and completion data

Learning Analytics

We track your engagement with course materials to personalize your learning experience. This includes quiz scores, assignment submissions, video watch time, and interaction with course resources.

How We Use Your Information

We process your personal data for specific, legitimate purposes related to our educational services:

We analyze learning patterns to identify areas where students might need additional support. This helps us refine our course materials and teaching approaches, but all analytics are conducted with your privacy in mind.

Data Sharing and Third Parties

We don't sell your personal information to anyone. Period. However, we do share data with carefully selected partners who help us operate our platform:

Service Providers

• Payment processors: To handle transactions securely (your full payment card details are never stored on our servers)
• Cloud hosting services: For reliable platform infrastructure and data storage
• Email service providers: To send course notifications and educational content
• Analytics tools: To understand platform usage and improve our services
• Customer support platforms: To respond to your inquiries efficiently

All third-party providers are bound by strict confidentiality agreements and must comply with applicable data protection laws.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We'll notify you about such requests unless legally prohibited from doing so.

Your Rights Under Thailand PDPA

Thailand's data protection law gives you significant control over your personal information. Here's what you can do:

• Access your data: Request a copy of the personal information we hold about you
• Correct inaccuracies: Update or fix any incorrect or incomplete information
• Delete your data: Ask us to erase your personal information (subject to certain legal exceptions)
• Object to processing: Challenge how we use your data for specific purposes
• Restrict processing: Limit how we use your information in certain circumstances
• Data portability: Receive your data in a structured, commonly used format
• Withdraw consent: Remove permission for processing based on your consent at any time

How to Exercise Your Rights

Send your request to [email protected] with the subject line "Data Rights Request." We'll respond within 30 days.

You'll need to verify your identity before we process your request. In some cases, we might need to retain certain information to comply with legal obligations or establish legal claims.

Data Security Measures

We implement robust security measures to protect your information from unauthorized access, alteration, or destruction:

• Industry-standard encryption for data transmission (TLS 1.3)
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your information
• Employee training on data protection and security practices
• Incident response procedures for potential data breaches

While we take security seriously, no system is completely foolproof. We can't guarantee absolute security, but we continuously work to minimize risks through proactive monitoring and regular updates.

Breach Notification

If a data breach affects your personal information, we'll notify you within 72 hours of discovering the incident. You'll receive clear information about what happened, what data was affected, and what steps we're taking to address the situation.

Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy:

• Active accounts: Throughout your enrollment and for six months after course completion
• Financial records: Seven years from the transaction date (required by Thai accounting regulations)
• Marketing data: Until you unsubscribe or request deletion
• Technical logs: Typically 90 days unless required for security investigations
• Course certificates: Permanently, to verify credential authenticity

After the retention period expires, we securely delete or anonymize your data. Anonymized information may be retained indefinitely for statistical analysis and research purposes.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance functionality and understand how you interact with our services.

Types of Cookies We Use

• Essential cookies: Required for platform functionality (login sessions, security)
• Performance cookies: Help us understand platform usage and identify technical issues
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Provide insights into user behavior and content engagement

You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies might affect platform functionality.

Children's Privacy

Our services are designed for corporate finance professionals and are not intended for individuals under 18 years of age. We don't knowingly collect personal information from minors.

If you believe we've inadvertently collected information from someone under 18, please contact us immediately at [email protected] so we can delete it promptly.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

The "Last Updated" date at the top of this page shows when the most recent revision took effect. We encourage you to review this policy occasionally to stay informed about how we protect your information.

Continued use of our platform after changes become effective means you accept the updated policy.